Harry Axford

London, UKharry.axford@pm.melinkedin.com/in/harry-axford-031515167

Profile

IT Technician with 3+ years of hands-on experience across macOS, Linux, and Windows in a live multi-site environment: daily Intune, Active Directory, and SCCM for device management and builds. Outside work I design, build, and operate Hanko, a production web platform with its own scheduled data pipeline, monitoring, and billing. Motivated to move into infrastructure and reliability engineering.

Experience

IT Technician · Oasis Community Learning

Sept 2022 to present
  • Field-based IT support across two academies in a seven-site cluster; hardware, software, and access issues via SysAid.
  • Provision and deploy macOS, Windows, and iPad devices with Microsoft Intune; ran Apple management on Jamf before leading day-to-day through the organisation's migration to Intune.
  • Build and image Windows machines with SCCM; manage users and access through Active Directory and Microsoft 365.
  • Manage device lifecycle end to end: asset tracking, repurposing, supplier coordination, rebuild workflows.
  • Created and maintain the cluster-wide IT knowledge base, now the team's shared reference for IPs, VLANs, configs, and processes.
  • Completed the Level 3 Network & Cloud apprenticeship with Distinction during the role (2023–2025).

Flagship Project

Hanko, anime & manga tracker hanko.live

since 2026 · solo, alongside full-time work
  • Production web platform on Next.js 16 / PostgreSQL (Supabase) / Cloudflare R2, deployed on Vercel with a CDN-cached static shell; 90–100 mobile scores in field Speed Insights across most regions.
  • Built an owned 52k+ title catalog with an 11-job scheduled pipeline (GitHub Actions) over legal public data sources: dedupe, review queues, idempotent publishes; no third-party API dependency at request time.
  • Observability with per-run summaries and failure alerting to a Discord ops channel (<1 minute failure-to-alert; caught a live pipeline crash on its first production run).
  • Every change ships through PRs with typecheck/lint/build/schema-drift CI gates and preview deploys.
  • Operates Stripe billing, cost-capped AI enrichment, row-level security, GDPR/DMCA workflows with admin tooling, and a Google Play (TWA) release currently in closed testing.

Homelab & Personal Infrastructure

  • Proxmox hypervisor managing VMs and LXC containers across dedicated hardware; Unraid NAS with NFS/SMB.
  • Docker for containerised self-hosted services including monitoring and local AI tooling (OpenWebUI + Ollama, OpenRouter integration).
  • UniFi networking: VLAN segmentation, firewall rules, per-device traffic management; Cloudflare Tunnels for secure external access without port forwarding.
  • Two years running Linux as my main OS (now macOS); comfortable in the CLI with file management, process inspection, networking, and SSH.

Key Skills

Endpoints

Windows, macOS, iPadOS via Intune, Jamf, SCCM

Identity & Access

Microsoft 365, Azure Active Directory, Intune

Networking

Cisco Meraki, UniFi, TCP/IP, DHCP, DNS, VPN, VLANs, firewall rules

Systems & Cloud

Linux, Windows Server, Proxmox, Docker, Vercel, Supabase, Cloudflare

Automation & CI/CD

GitHub Actions, Bash, TypeScript, SQL, Python (learning)

Ticketing

SysAid, service desk best practice

Certifications & Education

  • Microsoft Certified: Azure Fundamentals (AZ-900)

    2026 · Score: 794

  • Level 3 Network & Cloud Apprenticeship, Distinction

    Oasis Community Learning, 2025

  • City & Guilds: Information Communications Technician (Support Technician)

    2025

  • Level 3 ITQ

    BOSCO College, 2019

  • CompTIA Network+ (in progress)